FAQs

Ordering

  • Where are the meals made?
    • Made in Australia.
  • Can I choose my own flavours?
    • 6-Meal Mix Pack a fixed set of all 6 flavours.
  • Do you offer a subscription?
    • Yes - with offers to be advised.
  • Where do you deliver?
    • We deliver Australia-wide. 
  • How much is shipping? 
    • Confirmed on order.

The Meals

  • What's actually in a Stay Fed pack?
    • Each pack contains 6 individually sealed, portion-controlled meals. Current flavours: Butter Chicken with Rice, Teriyaki Chicken with Rice, Bolognese Pasta, Creamy Carbonara with Bacon, Beef Red Wine Casserole with Vegetables, and Slow Cooked Lamb with Vegetables.
  • How do I heat it? 
    • Options are: microwave, stove top or boiling water. Please see pack for details  
  • How long do the meals last unrefrigerated?
    • 8 months from production. 
  • Do I need to refrigerate them?
    • No — every Stay Fed meal is shelf-stable. Store in a cool, dry place and there's no fridge or freezer required until you're ready to heat and eat.
  • Is nutritional and allergen information available? 
    • Please see pack for details.

Shipping & Delivery

  • How long does delivery take? 
    • We ship every Tuesday and Friday. Delivery will then be dependent on your location. 
  • Can I track my order?
    • Yes — once your order ships you'll receive a tracking link by email.

Returns & Issues

  • What if something arrives damaged or wrong?
    • Email us at [support email] with your order number and a photo of the issue, and we'll sort it out — replacement or refund, your call.
  • Can I return unopened meals? 
    • No, due to food-safety hygiene reasons.
  • Is Stay Fed a meal kit service?
    • No — there's no prep, no recipes, no chopping. Every meal is fully cooked and ready to heat. Just add hot water or heat and serve, and you're eating in 90 seconds.